Terms and Conditions

Due to the customized nature of our work, please allow us sufficient lead time to complete your order. Kiln-dried wood especially requires extra time to process, often a month or more depending on the species you choose. We will discuss the anticipated lead time necessary for your individual order with you.

We require a non-refundable cash or check deposit when the order is placed, the balance due upon receipt of your order. Your satisfaction is guaranteed. If you are not completely satisfied, let us know and we will replace the product.

Sorry, no credit cards accepted at this time.

Orders can be picked-up in Akron, Ohio, or we will arrange cost-effective shipping for you.

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